Topology provides the possibility to exchange a piece of jewelry for another, within 10 days from the date of receipt. A basic condition for the exchange is that the jewelry is in the same condition in which you receive it and that it has not been worn. Send the jewelry to be exchanged and the purchase receipt or exchange card to our laboratory after telephone consultation.
The company covers the following cases:
– Change (because you wish to change your selection)
In this case, after we receive the product and it meets the above conditions, you will receive by e-mail the discount coupon code of the same value of the jewelry you wish to exchange. Then you place a new order with the product you want and fill in the discount coupon code where you will be asked. Shipping costs for the entire process are your responsibility.
– Change (because you received the wrong order)
In this case, after we receive the product and it meets the above conditions, the correct order will be sent to you within 3 working days. For how to return the jewelry, contact us at +30210 6010250.